PRIVACY NOTICE

Your privacy and trust are very important to us. Therefore, we want to ensure that you are aware of the integrity, privacy, and protection of your personal data, in compliance with the Federal Law on the Protection of Personal Data Held by Private Parties, published in the Official Gazette of the Federation on July 5, 2010. To ensure that you have full control and discretion over your personal data, we recommend that you read the following information carefully.

INTELLECTUAL AND INDUSTRIAL PROPERTY

All industrial and intellectual property rights arising from the graphic design of the website, menus, navigation buttons, text, images, textures, graphics, and any other content are reserved.
Copying of the contents (excluding software code) is permitted solely for personal (non-commercial) use, provided that the source of the information is clearly acknowledged. Any other type of reproduction (in whole or in part) specifically for advertising, commercial use, or evaluation requires the Company's prior written consent.

PERSONAL INFORMATION

Depending on how you use Contra Corriente, we may ask for your permission to share your personal information with us (email, address, etc.). Whether you decide to share information with us is entirely up to you, but keep in mind that if you don't share your information, you may not be able to use some of our services (package tracking, order history, etc.).

INFORMATION COLLECTED

Contra Corriente will ask you for information, including personal information, if you use any of the following services:

• Register as a user: To register, you need to share some personal information, such as your name and email address. You do not need to be registered to browse the site. However, you must register if you wish to use some of our services. Once you register, you will have an account with Contra Corriente and a password to access it. You should never use another person's account without permission, nor should you use anyone else's password. You must keep your registration complete and up-to-date. You are responsible for maintaining the confidentiality of your account and password. Please let us know if there is any unauthorized use. We recommend that you always log out after completing your session with us to prevent others from accessing your account without your permission.

• Sweepstakes, Contests, and Surveys: If you enter a sweepstakes or contest, or respond to a survey, we may also ask for information such as your age. If you choose not to respond, you may not be able to participate in the sweepstakes, contests, and surveys.

• Public Information: Please note that if you choose to share information about yourself openly, such as on third-party sites like Facebook or Instagram, or on our sites where content is user-generated, we consider this information public—and not personal information.

Contra Corriente collects personal information for internal use and to offer you a better shopping experience. We typically use this information to study our customers' preferences. We may also use your information to contact you for account and promotional purposes.

PROTECTION OF YOUR INFORMATION

We understand that our customers trust us to protect their personal information. We take this matter very seriously, which is why we safeguard your personal information both physically and electronically with procedures such as the following:

All transactions are secure. We do not have access to your card or bank details, and we offer parallel options if you do not want to share your details (pay at Oxxo).

Unfortunately, despite our best efforts, there is always a risk that third parties may break the law and intercept transmissions. For example, we cannot guarantee the security of your data on your Facebook or Instagram pages. This reality applies to all data transmissions on the Internet. As a result, we cannot guarantee the security of any information you transmit, so whatever you share is at your own risk.

COOKIES

Contracorriente wants to give you the best possible experience every time you visit contracorrientegdl.com. We like to constantly update and test new features on our sites. We like to personalize your experience, and we love recognizing you every time you return to contracorrientegdl.com. .

We have several ways to achieve this:

We collect information about how you use our site by setting and accessing cookies on your computer. When you visit one of our sites, a cookie will be sent to your browser and then stored on your computer's hard drive. Cookies also help us improve your experience by, among other things, understanding your preferences and recognizing if you are a registered user of contracorrientegdl.com. If any of your personal information is accessed during the process, you must authenticate yourself as a user. If you don't like cookies, you can set your browser to reject them or notify you when one is sent, giving you the opportunity to decide whether or not to accept them.